RidgeCRM Developer Docs

Integrations

Email integration

SMTP2GO-style setup, outbound sends, templates, inbound mail, and tracking.

Setup

Email setup stores provider configuration, from address, inbound address, active state, templates, and tracking behavior. Docs should keep this provider-specific enough to be useful without implying unsupported integrations.

  • Use templates for repeatable outbound messaging.
  • Use the send API for CRM-triggered mail.
  • Use inbound and provider webhook endpoints to update email records.
  • Use open pixel and click redirect endpoints for engagement tracking.