RidgeCRM Developer Docs

Automation

Approvals

Route sensitive changes through multi-step business review.

Process design

Approval processes define when records need review, who approves them, what happens on final approval or rejection, and whether the record is locked while pending.

  • Entry conditions decide which records can be submitted.
  • Approval steps define sequence and approver type.
  • Requests can be submitted, approved, rejected, or recalled through API endpoints.
  • Record pages can show approval actions and history as RidgeCRM page components.